> For the complete documentation index, see [llms.txt](https://help.besmart.software/erpp/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.besmart.software/erpp/pt-erp-picker/whats-new/known-issues.md).

# Known Issues

## Known Issues

* Some user accounts may experience random web license disconnecting. That may happen mostly after midnight. Manual reconnecting/restart of the licensing client is necessary.
* A standalone licensing method may experience issues if a shared licensing folder is used.
* The API key licensing method may experience issues if a shared licensing folder is used.

We are working on fixes, and in the meantime, we recommend you test the behavior before deployment to the production environment.


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