# Screenshot Desktop

## Command Description

<figure><img src="/files/pIZv126bwUcvCSF2lPrw" alt=""><figcaption></figcaption></figure>

This command takes a screenshot of the entire desktop and saves it in the helpdesk folder in `C:\Users\--USER--\AppData\Local\Temp\Holixa\T4I\Helpdesk`.

A notification pop-ups after the command is successfully executed.<br>

<figure><img src="/files/RbwO0Kf3jaZuWHci0vWv" alt=""><figcaption></figcaption></figure>

## Command Location

* All environments

## Command Settings

`Holixa T41 ribbon -> Holixa T4I -> Edit settings -> Helpdesk tab -> Screenshot prefix`.

<figure><img src="/files/DofZLiNhloun3fcGfXai" alt=""><figcaption></figcaption></figure>

The value in the screenshot filename prefix field can be changed if needed.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.besmart.software/older-26.0.0/commands-overview/helpdesk/screenshot-desktop.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.