> For the complete documentation index, see [llms.txt](https://help.besmart.software/older-26.0.0/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.besmart.software/older-26.0.0/commands-overview/helpdesk/zip.md).

# Zip

## Command Description

<figure><img src="https://55290530-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsuTTUicppaQuEkmSQ9eM%2Fuploads%2F2WWEmF2x1jqBUZO5gZfq%2Fimage.png?alt=media&amp;token=5afe1231-1688-4a6b-8ef6-b6a595feecd4" alt=""><figcaption></figcaption></figure>

This command creates a ZIP archive from files in the helpdesk folder. ZIP file is then stored next to the helpdesk folder in `C:\Users\--USER--\AppData\Local\Temp\Holixa\T4I`. The ZIP file can be sent to technical support to help solve problems with T4I or Inventor if such occurs.

A notification pop-ups after the command is successfully executed.<br>

<figure><img src="https://55290530-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsuTTUicppaQuEkmSQ9eM%2Fuploads%2FuRV6rgQyspOByCTXxtcT%2Fimage.png?alt=media&amp;token=2b57249e-c41e-4604-b710-aecc87c39c1f" alt=""><figcaption></figcaption></figure>

## Command Location

* All environments