# Screenshot Desktop

## Command Description

<figure><img src="https://4060565498-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FL8qMZuBhZUXGRVospdct%2Fuploads%2FD5vVtEIhT22h9fmYrM1j%2Fimage.png?alt=media&#x26;token=15c4df87-3f3e-47b9-b544-0a6be202a158" alt=""><figcaption></figcaption></figure>

This command takes a screenshot of the entire desktop and saves it in the helpdesk folder in `C:\Users\--USER--\AppData\Local\Temp\Holixa\T4I\Helpdesk`.

A notification pop-ups after the command is successfully executed.<br>

<figure><img src="https://4060565498-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FL8qMZuBhZUXGRVospdct%2Fuploads%2FWun9ysL1u6tBUMizgWE8%2Fimage.png?alt=media&#x26;token=741752a4-9cb2-4098-8a79-6f6eae96c334" alt=""><figcaption></figcaption></figure>

## Command Location

* All environments

## Command Settings

`Be.Smart T41 ribbon -> Be.Smart T4I -> Edit settings -> Helpdesk tab -> Screenshot prefix`.

<figure><img src="https://4060565498-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FL8qMZuBhZUXGRVospdct%2Fuploads%2Fp1kW1pckazb434Wsj8VR%2Fimage.png?alt=media&#x26;token=98f14cd4-8102-46f5-84a0-11b986c6d662" alt=""><figcaption></figcaption></figure>

The value in the screenshot filename prefix field can be changed if needed.
