> For the complete documentation index, see [llms.txt](https://help.besmart.software/t4r/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.besmart.software/t4r/getting-started/installation-and-activation-guide/download-fail-inside-tools4bim-dock.md).

# Download Fail inside TOOLS4BIM Dock

Known issue

If the download of Be.Smart T4R  inside the Dock fails. Please use the direct download of Be.Smart T4R  on the Be.Smart [**download page**](https://download.holixa.com/?id=holixa-t4r) <br>

![](https://1447183368-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmPkPo171IOKFjHd2P5BI%2Fuploads%2FIqLRKuN1ZNtwP6nP7E1K%2FT4R.png?alt=media\&token=4c4ab087-3a83-4f56-9c0d-aa1d46fadada)