# Helpdesk

The Helpdesk tab contains settings for commands in `Holixa T4I ribbon -> Helpdesk` section.

<figure><img src="https://55290530-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsuTTUicppaQuEkmSQ9eM%2Fuploads%2FVb8VE6mhWOxwgph6qIq1%2Fimage.png?alt=media&#x26;token=85f8565e-9f66-41f7-b25c-1e70e39710fa" alt=""><figcaption></figcaption></figure>

In a default state after the installation, Helpdesk URL, TeamViewerQS URL, and the support country fields are empty. When the support page is first accessed (see the [Helpdesk web](https://help.besmart.software/older-26.0.0/commands-overview/helpdesk/helpdesk-web) command), the user can select the desired country of technical support. Field values in the Helpdesk tab are then adjusted accordingly. If necessary, they can be changed any time later - either by selecting from the Select support country drop-down list or manually by entering the custom values directly.

## Example of adjusting the Helpdesk settings

<figure><img src="https://55290530-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsuTTUicppaQuEkmSQ9eM%2Fuploads%2FXI751Gni4BkCOB25QXQl%2Fcountry_of_supp.gif?alt=media&#x26;token=dffa23eb-1000-4dde-85fd-10665f077187" alt=""><figcaption><p>Adjusting the Helpdesk settings based on the support country</p></figcaption></figure>